What we can tell you today, and nothing we cannot.
Where we ship
Everywhere in India. Every state and union territory can be chosen at checkout — no region is excluded before we have looked at it.
How we decide whether we can reach you
By your PIN code, at the point of fulfilment, on what a carrier can actually do — never by a dropdown that quietly leaves your district out. If your PIN cannot be served, you are told, and nothing is charged.
Payment
Cash on delivery. You pay when the parcel reaches you, and nothing is taken online. Online payment is not offered yet — not because it is hidden, but because it does not exist end to end, and a payment button that cannot take money is worse than none.
Shipping charges
None are added when you place the order. If a charge is ever needed for your PIN code, Prahas confirms it with you before anything is dispatched. You pay only what was agreed on that call. We do not advertise free shipping, because we would rather tell you the real number than take it back later.
What happens after you place an order
Your order is given a number and a receipt, and you see both immediately. If either is missing, we do not tell you the order was placed. Your address and phone are recorded with it, and we call you to confirm the delivery before your parcel is dispatched.
If you press the button twice
You will not be charged for two orders. A repeated submission is recognised as the same order rather than recorded as a second one.
Dispatch times, carriers and tracking
We are not going to print a number of days, a courier name, or a tracking promise on this page until Prahas can keep it for every PIN code it accepts. Today those details are confirmed with you directly on the call. When they can be published as facts, they will appear here, and this paragraph will be gone.
If anything about your order is unclear, write to us — a person answers within one working day. Contact Prahas →